Refunds & Returns: Refunds are not accepted & all sales are final. If you need to cancel an order, and if order has not shipped or shipping label has been purchased, a refund may be issued, and 10% fee may apply.

Under California law it is illegal to return wines once sold, except for defective wines, which may be returned for credit or replacement within thirty days of purchase. All returned wines must be accompanied with a receipt.

• 1. Damaged Items. While El Cerito Liquor takes every precaution to ensure your order is packaged properly and arrives safely. All orders are shipped in durable boxes and packaged with layers of foam cushioning to protect the bottles.  Orders that include original packaging from the manufacturer or contain non-conventional shaped bottles may be packed differently, but securely in El Cerito Liquor sound business judgment.  During times of extreme weather conditions, you are responsible for notifying El Cerito liquor of any special request to hold and postpone your order. For uninsured orders, the risk of loss and/or damage is borne by the customer. For insured orders, clear images of the damaged item(s) are mandatory for filing a claim.
  2. Limitation of Liability. El Cerrito Liquor will not be liable under any legal theory, whether in tort (including negligence), contract, or otherwise, for any incidental, consequential, indirect, special, or punitive damages arising out of your access to or use of the Website, regardless of whether El Cerrito Liquor has been advised of the possibility of any such damages. EL CERITO RESERVES THE RIGHT TO CHANGE ANY INFORMATION CONTAINED ON THE WEBSITE AT ANY TIME AT ITS SOLE AND ABSOLUTE DISCRETION.  IF YOU DO NOT AGREE WITH ANY OF THE TERMS AND CONDITIONS OF THIS WEBSITE, OR ANY CONTENT CONTAINED THEREIN, DO NOT USE THIS WEBSITE. YOUR SOLE AND EXCLUSIVE REMEDY AGAINST EL CERRITO IS TO DISCONTINUE USE OF THE SITE AND DAMAGES AGAINST EL CERRITO SHALL BE LIMITED TO THE DOLLAR VALUE OF THE ORDER PLACED BY YOU.
  3. Disclaimer of Warranties. Every effort has been made to maintain the accuracy of this Website.  However, inadvertent factual or typographical errors may exist.  EL Cerito expressly disclaims all liability for any such errors or omissions in any of the information contained on this Website. Accordingly, and without limiting the generality of the foregoing, the information contained herein is provided “AS IS” and without warranty of any kind whatsoever, either express or implied, including but not limited to, the implied warranties of merchantability or fitness for intended use.
  4. Force Majeure. We will not be deemed to be in default of or to have breached any provision herein as a result of any delay, failure in performance or interruption of service, resulting from acts of God, acts of civil or military authorities, civil disturbances, wars, strikes or other labor disputes, fires or other catastrophes or occurrences which are beyond EL Cerito reasonable control. 
  5. All sales are final. If you need to cancel an order that has not yet been packaged or shipped a refund may be issues at our discretion and a ten percent (10%) restocking fee may be applied.
  6. Legality and Validity. If any of these terms and conditions (or any portion thereof) or the application of any such provision (or any portion thereof) to any person or circumstance shall be held invalid, illegal or unenforceable in any respect by a court of competent jurisdiction, such invalidity, illegality or unenforceability shall not affect any other provision hereof (or the remaining portion thereof) or the application of such provision to any other persons or circumstances, and the parties shall endeavor to fulfill the intent of the severed provision to the extent permitted by law.
  7. , its agents, officers, directors, shareholders, and employees, from any and all claims, demands, damages, liability whatsoever, whether in tort, contract, or otherwise, arising out of the shipment of alcoholic beverages to your State, including any and all claims that such shipment may violate any federal, state, or local regulation pertaining to the sale and shipment of alcoholic beverages.
• Spillage, minor damage and/or cosmetic defects are all possible to occur during transit. EL Cerito Liquor does not take responsibility for minor damage.
• EL Cerito Liquor is not responsible for any lost shipments, including but not limited to packages lost because of hold requests or delivery rescheduling.
• If the package is returned due to failed delivery, a twenty-five percent (25%) restocking fee will be deducted from your refund. Shipping costs will not be refunded.
• If the package is returned to EL Cerito Liquor damaged because of failed delivery attempts or refusal of delivery, you are responsible for the full cost of the order.
• You must be at least 21 years of age to order and a signature of someone at least 21 years of age is required upon delivery.
• The customer is solely responsible for the shipment of alcohol and must abide by their local and state laws.
• Title to Goods. Laws concerning the sale and shipping of alcoholic beverages are complex and vary from State to State.  Accordingly, you will be the legal owner of the goods when your funds have been processed and received, and all or any holds have been cleared.  Title to all alcoholic beverages purchased on this Site pass to you in the state of California when the goods are picked up by the common carrier.